Frequently Asked Questions

On what size do you make portrait/artwork?

We can work on any size as per the demand. Prices will vary with the size.

What kind of photograph you need to make a portrait/artwork?

We prefer a soft copy of the photograph uploaded on our website while placing the order, preferably the original image taken with a good camera. One image is mandatory. To create your artworks we need a good face shot of the subjects, a better look at the details will help our artists add that extra edge to the creations. Generally 2-3 photos of the subject give our artists enough to work from

How many days does it take to deliver?

We have 2 options for delivery:
1. Standard ( free ) delivery- This will usually take 12 to 14 days.
2. Express ( additional cost ) delivery- This will take 5 to 7 days.

Is my payment safe?

Our payment gateway partner is Paypal which is one of the worlds leading and safest payment gateways for international transactions and Instamojo which is South Asia’s largest payment gateway solution with real-time, multiple payment options online payment processing services. We assure 100% safety for your payments and card details.

Can I view the artwork before you ship it?

Absolutely! You will receive a preview for review. Once you approve, we will process and ship your order.

Can you frame the artwork for me?

We put the frame but there won’t be any glass, due to its fragility.

Can I order a portrait as a gift for someone in a different location? Are gift options available?

To order an artwork as a gift, enter the special message in the comment box and the recipient’s address during checkout.